Success Stories

Case Studies

Scottish Police Services Authority

Dynamic mapping of the Scottish Police Services Authority ICT infrastructure
 – Pre tender work carried out for High-Level Scoping of ICT

The Client

The Scottish Police Service Authority’s (SPSA) role up until April 2013 was responsible for all corporate functions (ICT, Finance, Fleet, and Procurement etc.) across all of Scotland’s police forces.

The organisation’s ICT management met with OBASHI during a national security conference.


The Challenge

The Police and Fire Reform (Scotland) Act 2012 was introduced by the Scottish Government to create a single Scottish police service, Police Scotland.

To prepare for the merger of the existing police services, the SPSA ICT management needed to capture, document and understand the asset and user capabilities across various police departments and services. This process would help facilitate the outsourcing of the management and operations of the ICT assets and services to a single supplier for an 8 – 10 year period.

There was no standard documentation in place that detailed out the numbers and ownership of the current applications, hardware or infrastructure assets that supported the organisation’s corporate and operational services. The current management relied heavily on the knowledge and experience of the long-serving IT staff and contractors to provide input to resolve day-to-day operational activities.


The Project

The project was to create a dynamic business model and document the critical SPSA operations and supporting infrastructure at SPSA Headquarters, Pacific Quay, Glasgow. Additionally, OBASHI Ltd. was asked to train a core team of staff in OBASHI so they could capture information, model and report on the business.

We began by modelling Strathclyde Police. The OBASHI methodology was used to capture the current operating environment and to create a baseline that could be articulated to potential third-party ICT service providers. It was recognised that the new police organisation would need something to measure the ICT providers against during the complex program of change the Scottish police forces were about to undertake in the merger into Police Scotland.

Training in how to use The OBASHI Methodology and the OBASHI software enabled them to better understand the demarcation of responsibilities in preparation for the changes to come.


Results

  • A clear and concise dynamic model and document record of who owned, and who was dependent on, all critical ICT assets
  • A datum/benchmark for outsourcing discussions with ICT third-party providers
  • Defunct systems, applications and hardware identified and ring-fenced for consolidation, re-deployment or retirement
  • Internal assessments of options surrounding human and asset resource redeployment could begin.

Download

SPSA Case Study.pdf

 


Summary

The Scottish Police Service Authority’s (SPSA) role was responsibility for all corporate functions

SPSA ICT management needed to capture, document and understand the assets and user capabilities across various police departments and services

OBASHI B&IT diagrams created of various departments

A clear and concise dynamic model and document record of who owned, and who was dependent on critical ICT assets

Trained SPSA personnel in the OBASHI Methodology and software